FAQ - Frequently Asked Questions
In this section you'll find clear answers about purchases, shipping, showroom, workshops, payments, and customer service. If you have any further questions, our team will be happy to help.
Art Toys and Collectibles
What kind of products do they sell?
At Good Habits we sell art toys, collectible figures, blind boxes, gachapon, unique pieces, as well as carefully curated art and graffiti supplies.
Our catalog includes national and international pieces, limited editions, and special collaborations with artists.
Are the pieces original?
Do they sell unique pieces?
Can I set aside a piece?
Art and Graffiti Supplies
Do you sell graffiti supplies?
Yes. We have a selection of spray paints, markers, and many more art and graffiti supplies.
Do they ship aerosols?
Online shopping
How can I buy?
You can schedule a visit to the Showroom and make your purchase in person or directly from our website, Instagram and Tiktok Shop by adding the products to the cart and completing your purchase.
You can also contact us via WhatsApp if you have any questions before making your purchase.
What payment methods do you accept?
Showroom and Visits
Do you have a physical showroom?
Yes. We have a showroom in Cancun, Quintana Roo .
Can I visit the showroom?
How do I request a visit?
Why don't they show the exact address?
Deliveries and shipments
Do you ship within Mexico?
Yes. We ship nationwide throughout Mexico.
Can I buy from outside of Mexico?
What are the shipping costs?
How long will it take for my order to be shipped?
Workshops, Activities and Events
Do they offer workshops or activities?
Yes. We regularly hold workshops, creative activities, and special events.
Do the workshops require a reservation?
Do you rent the space for private events?
Why don't they show the exact address?
Changes, Returns and Cancellations
Do you accept exchanges or returns?
We do not accept exchanges, returns, or cancellations, except in the following cases:
- Error in shipment by Good Habits
- Verifiable factory defect
Can I cancel my order?
Contact and Support
How can I contact them?
You can contact us through:
- Contact form on the website
- WhatsApp