We ship nationally and internationally from Mexico.

• Art toys and collectibles are available for national and international shipping.
• Most art supplies can also be shipped outside of Mexico.
• Graffiti sprays are shipped only within Mexico , due to transportation restrictions.
  Shipping availability may vary depending on the product and destination.

National and International Parcel Delivery

We primarily use DHL and FedEx .
Choosing the best option based on your location and the type of product.

Once the package is handed over to the shipping company, the delivery time and handling are subject to their policies and processes.

Local Deliveries (Uber / Didi / Rappi)

If you are in Cancun or nearby areas, you can coordinate your delivery with Uber, Didi or Rappi .

• You choose the service and cover the cost
  
• We deliver the package ready and protected.
  

Coordination is done via WhatsApp or Instagram from Wednesday to Monday from 12:00 to 8:00 PM.

We are not responsible for delays, cancellations or incidents inherent to the third-party service.

Pick Up at Showroom

Would you prefer to pick up your order?
You can do this by scheduling an appointment online or coordinating via WhatsApp or Instagram from Wednesday to Monday from 12:00 to 8:00 PM.

The maximum tolerance for pick up is 7 calendar days, after that we are not responsible for the merchandise.

We offer national and international shipping with rates calculated based on destination and purchase amount. Costs and promotions are as follows:

Mexico
Shipping cost: $220 MXN
Free shipping on purchases over $2,499 MXN

European Union
Shipping cost: €32 – €39
Free shipping on minimum purchases of €495

USA
Shipping cost: $35 – $49.99 USD
Free shipping on purchases over $499 USD

Canada
Shipping cost: $50 – $75 CAD
Free shipping on minimum purchases of $849.99 CAD

Japan
Shipping cost: ¥6,000 – ¥7,000
Free shipping on purchases over ¥99,731

United Kingdom
Shipping cost: £60
Free shipping on purchases over £1,200

Large-Scale Pieces

Shipping costs are automatically calculated at checkout , taking into account dimensions, weight, and destination.

• All orders are processed and prepared within 48 hours of payment confirmation .
  
• Delivery times vary depending on the destination and the selected courier service .
  
• For pre-order products, shipping times may vary and will be clearly specified in the product description.
  

We are not responsible for delays caused by shipping companies, customs, weather, peak seasons, or force majeure.

For international orders:

• Taxes, duties, and customs charges are the responsibility of the customer.
  
• We have no control over customs release times or additional charges.

We pack each order carefully so that it arrives in optimal condition.

• We do not guarantee perfect boxes for collectible purposes
  
• Once handed over to the courier service, the responsibility for the transfer falls to the carrier.

Make sure you enter it correctly:

• Full name
• Full address in the correct format
• Valid phone number and email address
  

Errors in the data can cause delays or additional costs.